Human Services industry resources
Featured articles
Setting realistic expectations in human services organizations
Setting realistic expectations for clients and families helps manage risk and fosters trust.
Adult bunk bed safety
Falls can result from improper bunk bed use, causing residents to suffer fracture, bruise and cut injuries.
Human Services vehicle selection
Many health and human service providers offer transportation services for the people served by their program.
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Administration and Policies
- Adult bunk bed safety
- Violations of the Americans with Disabilities Act
- Make your store a safe place for customers
- Product recalls
- Cyber liability
- Protect your business against cyber attacks
- Effective customer incident handling | En Español
- Incident report form | En Español
- Reputation management – What have you got to lose?
- Crisis management
- Promoting safety at adult day services centers
- Safe operation of electrically powered beds
- Reasonable care: What is it and why should you care?
- The Importance of Conducting Criminal Background Checks
- Addressing the risk of active shooter incidents in the workplace
- Lifting Children Safely
- Prevent Finger Pinch Injuries in Childcare Facilities
- Commercial grade chairs
- Child care safety: Make every moment matter
- Protect our children: Join the fight against child abuse
- Does Your Community Have SMART911?
- October is National Substance Abuse Prevention Month
- Setting realistic expectations in human services organizations
- Suicide prevention awareness and human services organizations
- Armed security: How to meet your agency’s needs through contracting
- Powered mobility device safety
- Service and emotional support animals: What you need to know
- Volunteer management: Strategies for success
Pandemic/COVID-19
- Preparing facilities for a possible second wave of COVID-19
- Reopening a human services facility after a closure
- Documentation journaling during COVID-19
- Reopening a business after COVID-19: Staff and client safety
- COVID-19 guidelines for senior living and human services organizations
- COVID-19 and liability waivers
- Common Symptoms of “Long COVID”: Provider Checklist
Contractual Risk Transfer
- Risk transfer interactive guide for human services and senior living (Sign in to view content)
- Risk transfer setup guide for human services and senior living
- Written contracts can help protect your company
Slips, Trips, and Falls
- Preventing slips and falls | En Español
- Help prevent weather-related slips and falls
- Slip trip and fall risk assessment tool
- Snow and ice removal programs
- Snow and ice removal: What you need to know
- Snow and ice removal/treatment log | En Español
Food and Liquor
- Minimize risks when handling food products
- Managing risks from food allergens | En Español
- Protecting perishables to prevent food spoilage
- Proper food handling and storage | En Español
- Dram shop liability: Sellers and servers beware
- Liquor liability
Recalls and Warnings
- Kidde recalls smoke alarms and carbon monoxide/smoke alarms
- Kidde recalls 37 million fire extinguishers
- FDA issues advisory on potentially toxic hand sanitizer
- dormakaba recalls delayed egress door locks
- Product liability prevention strategies for thrift stores
Discounted Vendor Partnerships (Sign in to view content)
- IntelliCorp: Employment verification services (criminal, prior work history, education) allow employers to screen applicants to help minimize risk and determine the quality of new hires.
- TransUnion: Transunion SmartMove® is an online screening solution that gives landlords a simple and low-cost way to qualify rental applicants, further protecting their investment in their property.
- Crisis Prevention Institute (CPI): Crisis Prevention Institute (CPI) offers you evidence-based de-escalation and crisis prevention training and dementia care services.
Overview
- Components of an abuse, neglect and exploitation program
- Preventing sexual abuse and molestation
- Preventing abuse, neglect and exploitation
- Human trafficking prevention
- Prevent Human Trafficking at Your Place of Business
- Help prevent sexual abuse and molestation
- Abuse prevention: The power of reviewing camera footage
- Ensuring safety for children and youth in high-risk areas
- Protect our children: Join the fight against child abuse
- CARE: Creating Active Responsibility and Engagement
Discounted Vendor Partnerships (Sign in to view content)
Liability Resources
- One in seven children have experienced abuse and/or neglect in the past year: Components of an Abuse, Neglect, and Exploitation Prevention Program
- Preventing Sexual Abuse and Molestation
- The Importance of Conducting Criminal Background Checks
- EPLI: Reduce Risk
- Field Trips
- Inflatable Bounce Houses
- New York City Sidewalk Law
- Playground Safety: Play it Safe
- Preventing Slips and Falls
- Proper Food Handling and Storage
- Reasonable Care: What is it and Why Should You Care?
- Reopening a Human Services Facility After a Closure
- Reputation Management - What Have You Got to Lose?
- Risk Transfer Setup Guide for Human Services
- Snow and Ice Removal: What You Need to Know
- Swimming Pool Safety
- Temporary Child Daycares
- Temporary Child Daycares: Senior Living
- Trampolines
- Prevent Finger Pinch Injuries in Childcare Facilities
- Child care safety: Make every moment matter
- April is Child Abuse Prevention Month
- Swimming pools: Avoid dangerous waters
- Bottle warming hazards in childcare centers
- Childcare safety roundtable discussion
- Written contracts can help protect your company
- Abuse prevention: The power of reviewing camera footage
- Ensuring safety for children and youth in high-risk areas
- CARE: Creating Active Responsibility and Engagement
Driver and Vehicle Safety
- Managing fleet safety is now more important than ever: 2025 Fleet Risk Environment (Core fleet safety management best practices included)
- 15-Passenger Van Backing Safety Checklist
- Catalytic Converter Thefts
- Commercial Auto Accident Reporting Kit
- Driver Training Best Practices
- Loss Control Services for School Bus Operations
- Managing Large Passenger Van Safety
- Non-Owned Vehicle Management
- Post-Accident Reporting
- Post-Accident Reporting (Spanish)
- Safety Tips for Kids and Parents
- Vehicle Inspection: Importance of Pre-Trip Inspections
- Vehicle Inspection Report Form
- Vehicle Selection: Are 15-Passenger Vans the Best Selection?
Passengers with Special Needs
Employee Safety
- Protect Your Employees With Workers' Compensation From Nationwide
- Create a Successful Return-to-Work Program
- Using the 24/7 Nurse Triage Hotline
- Make Every Month a Time to Focus on Safety
- 4-Step Rx to Control Experience Mod
- Emergency Action Plans
- Kitchen Injury Prevention
- Lifting Children Safely
- Managing Stress
- Posture tips for Employees
- Staying Safe in the Sun
Property Resources
- Dryer Vent Safety
- Flammable Liquids
- How to Help Prevent an Electrical Room Fire
- Inspect Fire Extinguishers to Ensure Proper Operation
- National Fire Prevention Week: Serving Up Safety in the Kitchen
- Prepare Automatic Sprinklers for Winter
- Preventing Water Damage in Human Services Facilites
- Protecting Against Electrical Power Surges
Emergency Preparedness and Business Continuity
- Business Continuity Planning for Small Businesses
- Crisis Management
- Disaster Planning Made Easy
- Knowing the Risks to Your Business
- Severe Weather Emergency Preparedness
Recalls and Warnings
- Kidde Recalls 37 Million Fire Extinguishers
- Kidde Recalls Smoke Alarms and Carbon Monoxide/Smoke Alarms
- FDA Issues Advisory on Potentially Toxic Hand Sanitizer
- dormakaba Announces Door Lock Recall
Loss Control Programs - Sign in For Access
- My Risk Management Plan
- Nurse Triage Program
- Successful Return-to-Work Program
- Nationwide Claims Services
Discounted Vendor Partnerships - Sign In For Access
- Crisis Prevention Institute (CPI): Crisis Prevention Institute (CPI) offers you evidence-based de-escalation and crisis prevention training and dementia care services.
- Driver's Alert: Driver’s Alert/LMSCourses provide a suite of fleet safety management tools including: MVRs, 1-800 How's My Driving, Geotab telematics and online safety training courses (fleet, workplace, construction, etc.)
- Intellicorp: IntelliCorp’s employment verification services (criminal, prior work history, education) allow employers to screen applicants to help minimize risk and determine the quality of new hires.
Training Videos - Sign In For Access
Nationwide members have free access to the Safety Source video library, containing more than 500 safety videos. Examples include:
- De-Escalation Techniques
- Working With Special Needs Children
- Elder/Child Abuse and Neglect
- Fire Prevention
- Proper Hand Washing Techniques
- Safe Food Handling
- Pre-Trip Inspection: School Bus
- Defensive Driving
External Links
- Car Seat Basics: Free 1-Hour introductory e-Learning Course on Child Passenger Safety
- Center for Disease Control and Prevention (CDC)
- Child Abuse Laws and Statutes of Limitations by State
- Child Care State-by-State Resources
- Consumer Product Safety Commission: Recalls and Safety Education
- Educational Resources for Keeping Kids Safe
- Mandatory Reporting of Child Abuse and Neglect Laws by State
- Public Playground Safety Handbook
- State Fire Marshals
Camps
- Recreational/camp activity checklist — Horseback trail riding
- Recreational/camp activity checklist — Riflery range
- Recreational/camp activity checklist — Trampolines
- Recreational/camp activity checklist — Archery
- Recreational/camp activity checklist — Campfires
- Recreational/camp activity checklist — Rock walls/climbing walls
- Recreational/camp activity checklist — Hiking and fitness trails
- Recreational/camp activity checklist — Parasailing
- Recreational/camp activity checklist — Personal watercraft
- Recreational/camp activity checklist — Sailing and canoeing
- Recreational/camp activity checklist — Mountain biking
- Recreational/camp activity checklist — Skiing and snowboarding
- Recreational/camp activity checklist — Water and snow tubing
- Recreational/camp activity checklist — Waterskiing and wakeboarding
- Recreational/camp activity checklist — Whitewater rafting and kayaking
- Recreational/camp activity checklist — High ropes course
- Recreational/camp activity checklist — Ziplines
- Recreational Risk Mitigation Program: Roles and Responsibilities
- Recreational Activity Risk Mitigation Alignment Tool
- Recreational Activity Risk Register
- Recreational Activity Risk Level Assessment Template
Recreation
- Recreational/camp activity checklist — Field trips
- Recreational/camp activity checklist — Fitness centers
- Recreational/camp activity checklist — Inflatable bounce houses
- Recreational/camp activity checklist — Skate parks
- Recreational/camp activity checklist — Splash parks
- Recreational/camp activity checklist — Sports
- Recreational/camp activity checklist — Swimming
- Recreational/camp activity checklist — Fundraising events
- Recreational/camp activity checklist — Playgrounds
- Swimming pool safety
- Swimming pool safety at human services facilities
- Playground safety: Play it safe
- Playground safety
- Recreational Risk Mitigation Program: Roles and Responsibilities
- Recreational Activity Risk Mitigation Alignment Tool
- Recreational Activity Risk Register
- Recreational Activity Risk Level Assessment Template
- Create a safe environment with recreational program resources
- Ensure playground safety to protect children
Daycares
Discounted Vendor Partnerships (Sign in to view content)
- Intellicorp: Employment verification services (criminal, prior work history, education) allow employers to screen applicants to help minimize risk and determine the quality of new hires.
- Crisis Prevention Institute: Crisis Prevention Institute (CPI) offers you evidence-based de-escalation and crisis prevention training and dementia care services.
Administration and Policies
- Emergency action plans
- Guidance for forming an effective safety committee
- Creating a safety culture
- 10 ways to help prevent accidents and injuries
- Incident report form
- The workforce is changing
- Make every month a time to focus on safety
- No Harm No Foul flyer
- No Harm No Foul poster
- No Harm No Foul scorecard
- Young and inexperienced workers in non-agricultural jobs
General Safety
- Safety matters: Kitchen safety
- Ergonomic tips for your home workspace
- Five simple rules to reduce lifting injuries
- Portable ladder safety checklist
- Maintain three points of contact for climbing safety
- Safety matters: Machine guarding
- Personal protective equipment for keeping workers safe
- PPE hazard assessment checklist
- Commercial kitchen injury prevention
- Posture Tips for Daycare Workers
- Lifting Children Safely
Workplace Violence
Injury Handling and Successful Return-to-Work
- Successful Return-to-Work Program overview
- Using the 24/7 nurse triage hotline
- Choose the right provider to treat your injured employees
- Why is a Successful Return-to-Work Program so important?
- Create a Successful Return-to-Work Program
- 4-Step Rx to Control Your Experience Mod
Chemicals/IH/Stress
- Bloodborne pathogens in the workplace
- Safety matters: Chemical safety in the workplace
- Safety matters: Heat stress and heat-related illness
- Preventing CO poisoning in your facility
- Safety matters: Daycares — Managing stress
- Safety matters: Daycares — Staying safe in the sun
- Shining a light on mental health awareness
- Manage heat-related risks to minimize work-related injuries
Discounted Vendor Partnerships (Login to view content)
- IntelliCorp: Employment verification services (criminal, prior work history, education) allow employers to screen applicants to help minimize risk and determine the quality of new hires.
- Inside out employee training: Inside Out's Mission Control app is a Web-based training platform that connects your employees to instructional programs around safety, culture and processes.
- Crisis Prevention Institute (CPI): Crisis Prevention Institute (CPI) offers you evidence-based de-escalation and crisis prevention training and dementia care services.
Administration and Policies
- 2025 Fleet risk environment
- Driver road evaluations (road test)
- Childcare operations fleet safety
- Do I need to comply with DOT requirements?
- Driver qualification: Lowering requirements puts an organization at risk
- Drug and alcohol testing of drivers
- Fleet safety responsibility and safety committees
- Motor vehicle records (MVR)
- Safe driving commitment form — Company vehicle operator | En Español
- Sample fleet safety/driver safety manual
- Sample fleet safety self-assessment
- Small fleets need attention, too!
- When do I need to comply with DOT and CDL requirements?
Accidents
Non-Owned Vehicles
- Managing employee and volunteer use of their own vehicles
- Non-Owned Vehicle Management
- Non-owned auto loss prevention checklist — Human services
Distracted Driving
- Distracted and inattentive driving (with sample policy)
- Distracted and inattentive driving infographic
- The fewer the distractions, the safer the drive | En Español
- Identify and address driving distractions
- Distracted driving — GPS navigation systems
- Distracted driving prevention technology
Driver Training
Large Passenger Vans
- Managing large passenger van safety
- 15-passenger van backing safety checklist
- Preventing large van backing accidents
- Preventing large van backing accidents (poster)
- Preventing large van backing accidents (infographic)
- Driving large passenger vans: Rollovers
- Preventing large passenger van rollover accidents (infographic)
Passengers With Special Needs
- Human services vehicle selection
- Transporting passengers with special needs program
- Passenger driver – On-scene accident procedures
- Passenger driver training
- “Empty” sign: Ensure no passengers are left on board
Telematics and Dashcams
- Why telematics?
- Telematics selection guide — Basic
- Telematics selection guide — Advanced
- Telematics implementation & coaching guide
- Telematics related smartphone apps: Improving driver safety
- Dashcams: Which is best for you?
Vehicle Management
- ADAS — Reducing collisions with ADAS
- ADAS — Advanced driver assistance systems: Driver education
- Catalytic convertor thefts
- Inspection and maintenance of non-regulated vehicles
- Flood evacuation plans — Mobile assets
- Vehicle inspection report form
- Pre-trip vehicle inspection | En Español
- Vehicle theft prevention | En Español
Discounted Vendor Partnerships (Sign in to view content)
- Driver's alert: Driver’s Alert LMS courses provide a suite of fleet safety management tools including MVRs, 1-800 How's My Driving, Geotab telematics and online safety training courses (fleet, workplace, construction, etc.)
Wildfires
- 8 steps to prepare your business for wildfire
- Protecting commercial buildings from wildfire
- Take steps to reduce risk in wildfire-prone areas
- Infographic: Wildfire safe area
- Are you in a wildland-urban interface region?
- Be prepared during wildfire season
Hurricanes and High Winds
- Reducing tree damage from windstorms
- Preparing your business for stormy weather
- Protecting your windows from windborne debris
- Make your business hurricane ready
- Extreme tropical weather illustrates importance of emergency planning
- High wind checklist for metal edge flashing
- Protect your business during hurricane season
Roof Maintenance and Protection
- How hail guards help protect roof-mounted HVAC equipment
- Preparing commercial roofs for hurricanes and high winds
- Roof edge flashing installation and maintenance
- Proper roof drainage
- Roof cover maintenance and repair
- Roof-mounted equipment maintenance
- Snow load risks for commercial roofs
- Ice dam guidance for steep-sloped roofs
- How to select a commercial roof contractor
- Roof protection for habitational buildings
- Preventing roof collapse due to snow and ice
- Danger of Snow and Ice on Rooftops
Flood/Water
- 5 actions to reduce water damage
- How water monitoring systems can help prevent water damage
- Preventing water damage in human services facilities
- Reducing the risk of flood damage
- Severe weather checklist for businesses - Hurricanes
- Severe weather checklist for businesses - Wind, rain and hail
- Severe weather checklist for businesses – Winter weather
- Severe weather pre-planning checklist for businesses
- Water damage mitigation for businesses
- Water damage response plan for businesses
- Water mitigation roles and responsibilities
- Water mitigation self-assessment
- Water mitigation self-audit for businesses
- Wet work permits for businesses
- Wet work programs to mitigate water damage
- Wet work valve tags for businesses
- What to do when flooding is imminent
Earthquakes
- Affordable and effective ways to protect against earthquake damage
- Securing flat screens to withstand earthquakes
Weather-Other
- Preparing a business for the holiday/winter weather season
- Protecting buildings from unusual weather
- Preparing buildings for snow and ice storms
- Reducing damage from hailstorms
- Last minute checklist for severe winter weather
- Protect your building from winter weather
- 8 ways to prevent frozen pipe damage
Emergency Preparedness/Business Continuity
- Why business continuity planning is important
- Building a disaster recovery plan
- Business continuity planning for small businesses
- Severe weather emergency preparedness
- Crisis communication planning
- Business continuity planning toolkit
Vacant Buildings/Reopening/Civil Unrest
Crime/Theft/Fraud
- Protect your business from burglary
- Help prevent robbery in your retail store
- Identify indicators of fraud to help protect your business
- Stay a step ahead of fraud
Discounted Vendor Partnerships (Sign in to view content)
- Crisis Prevention Institute (CPI): Crisis Prevention Institute (CPI) offers you evidence-based de-escalation and crisis prevention training and dementia care services.
Commercial Kitchen
- Commercial kitchen fire protection checklist
- Commercial kitchen safety
- Commercial kitchen fire safety
- Kitchen fire prevention at residential facilities
Fire Extinguishers
- Fire extinguisher use and selection
- Inspect fire extinguishers to ensure proper operation
- Step-by-step fire extinguisher use (Infographic)
Sprinklers and Fire Detection
- Prepare automatic sprinklers for winter
- Is your fire protection system NFPA-compliant?
- NFPA 13R sprinkler protection
- NFPA 13R sprinklers — Is your building fully protected?
- Dry-pipe fire suppression
- Fire protection impairment program
- Step-by-step fire protection impairment (Infographic)
- Microbiologically-influenced corrosion in fire sprinkler systems
- Fire sprinkler maintenance and operation
- Sprinkler system testing
- Guide to fire pump testing and maintenance
- Automatic sprinkler plan review
Outdoor Safety
Operations Fire Safety
- Flammable liquids
- Hot work at senior living facilities
- Dryer vent safety | En Español
- Safely store idle pallets to minimize risk
- The right way to store idle pallets
- Store idle pallets properly to lower fire risk
- Exterior insulation and finish systems (EIFS)
- Maintain fire doors and keep them closed
- Lithium-ion batteries: Minimize fire hazards
Electrical
- How to help prevent an electrical room fire
- Infrared thermography
- Protecting against electrical power surges
- Electrical preventive maintenance (EPM) programs
- Electric vehicle charging stations
- Thermographic surveys to maintain electrical systems
Discounted Vendor Partnerships (Sign in to view content)
- FireAvert: FireAvert makes kitchen fire prevention devices that can help protect a landlord’s tenants and property from the main cause of residential fires: distracted or unattended cooking.
- StoveTop FireStop: StoveTop FireStop makes automatic kitchen fire suppression devices that can help protect a landlord’s tenants and property from the number 1 cause of residential fires: unattended cooking.
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