Who we are

We work closely with you to develop a customized risk management and safety program designed to keep your business running smoothly.

Business insurance customers have access to the Nationwide Loss Control Services team of experienced consultants, including:

  • Professional engineers
  • Certified industrial hygienists
  • Certified safety professionals
  • Associates in risk management
  • Construction and risk management specialists
  • Nursing home administrators
  • Automotive fleet specialists

Meet some of the people who provide our services

Our Loss Control Services (LCS) professionals understand your business and provide technical expertise to help protect your bottom line. Strategically located across the U.S., our consultants and specialists know about risks specific to each region, and you’ll appreciate the added value they bring to your operations.

U.S. map with color-coded regions
Shaunna White

Western region

Shaunna White
Loss control specialist

Based in Southern California, Shaunna’s insurance career spans more than 30 years and includes experience in sales and underwriting as well as loss control. By presenting Nationwide clients, agency partners and underwriters with workable risk management solutions, she continually builds solid service relationships that benefit everyone involved.

Gary Burnett

Southwestern region

Gary Burnett, UL CRP-Property
Loss control consultant

Based near San Antonio, Gary’s extensive knowledge of Texas insurance requirements makes him an asset to Nationwide members doing business in that state. A subject matter expert on property risks for our LCS team, Gary also coordinates loss control efforts on behalf of Nationwide’s National Program accounts.

Joyce Wahlin-Rhoades

Midwest region

Joyce Wahlin-Rhoades
Loss control consultant

With more than 25 years of insurance industry and professional risk control experience, Joyce is the LCS point person in the St. Paul, Minnesota region. One of our health and human services subject matter experts, she routinely calls upon her strong background in consulting and private sector safety management to make a difference.

Julio Carrillo

Northeast region

Julio Carrillo, CFPS, CRIS
Loss control consultant

Julio is a retired member of the U.S. Air Force with more than 30 years’ experience in loss control and safety consulting. Fluent in multiple languages, including Spanish and Italian, he conveys the principles of risk management to Nationwide members across the diverse Northeast region.

Kevin Reinhart

South Atlantic region

Kevin Reinhart, ARM, CFPS, CHMM, CSP, FSR-AR
Loss control consultant

Prior to joining LCS, Kevin spent 18 years in the manufacturing industry, with a focus on safety and environmental risk management. He calls upon that experience plus skills in ergonomic improvement, emergency response and preplanning to help Nationwide members realize continuous improvement.

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